Cpm2 Privacy Policy — How We Protect Your Information
This Privacy Policy describes how cpm2 collects, uses, stores, and protects the personal information of platform users in Malaysia. By using the cpm2 platform, you agree to the practices described in this policy.
Effective date: 1 January 2026. This policy may be updated from time to time — the latest version will always be available on this page.
Types of Information We Collect
During registration, cpm2 collects information such as your full name, email address, phone number, date of birth, and any identity details required for verification. This information is used to verify your identity, process transactions, and grant access to all platform features. All required fields must be completed accurately and kept up to date.
When you access the cpm2 platform, our systems automatically log technical information such as device type, operating system, browser version, IP address, and access time. This information is used to detect and prevent unauthorised access, identify technical issues, and improve platform performance across various device types, including Android and iOS smartphones.
To process deposits and withdrawals in MYR (RM), cpm2 retains information related to the payment methods you use — including bank account name, partially masked account number, or the account name associated with e-wallets such as Touch 'n Go or GrabPay. Full bank account numbers are not stored directly in our systems and are processed through secure, encrypted payment channels.
Cpm2 uses cookies and similar tracking technologies to record user activity on the platform, such as pages visited, games played, session duration, and preference settings. This usage data helps us understand user behaviour and improve the overall browsing experience. You can manage your cookie settings through your web browser, though some platform features may be affected if cookies are disabled.
Why We Use This Information
Information collected by cpm2 is used solely for legitimate platform operations and user service requirements. The primary purposes of use include:
- Identity verification — verify that each account is held by a real individual who is eligible to use the platform.
- Transaction processing — facilitate secure and accurate processing of deposits and withdrawals in MYR.
- Platform improvements — analyse usage data to improve platform performance, stability, and the overall user experience across different devices.
- Account security — detect suspicious activity, unauthorised access attempts, and fraudulent behaviour that may compromise user accounts.
- Service communications — send account-related notifications, terms updates, or important platform announcements via email or in-platform messaging.
- Legal compliance — fulfil applicable reporting and compliance obligations under Malaysian law when required.
Cpm2 does not use user information for third-party marketing purposes without the user's explicit consent.
Data Storage and Security Measures We Have in Place
All cpm2 user data is stored on servers protected with industry-standard SSL encryption. Account passwords are stored in hashed form and cannot be read by any member of staff. Access to user data is granted only to personnel who require it to perform their duties, and all access is logged for audit purposes.
Cpm2 employs multi-layered security protocols to protect data in transit between users' devices and our platform servers. This includes encryption of data both in transit and at rest. Regular security audits are conducted to identify and address system vulnerabilities before they can be exploited.
While we take reasonable steps to protect your data, no system is entirely risk-free. Users are encouraged to use strong passwords, keep their login credentials private, and notify us immediately if they suspect any unauthorised access to their account.
Sharing Information with Third Parties
Cpm2 does not sell, rent, or disclose users' personal information to third parties for marketing or commercial purposes. User information is only shared in the following limited circumstances:
- Payment service providers — transaction information required for payment processing is shared with approved payment gateway providers to facilitate deposits and withdrawals in MYR.
- Legal requirements — cpm2 will disclose user information to the relevant authorities when required to do so by Malaysian law, court order, or directive from a competent enforcement agency.
- Technical service providers — service providers who assist in platform operations (such as server hosting and analytics services) may have limited access to the data necessary to carry out their functions, and are bound by strict confidentiality agreements.
In all instances of information sharing described above, cpm2 ensures that the receiving parties adhere to data protection standards equivalent to or higher than those set out in our Privacy Policy.
User Rights and How to Contact Us
You may request a copy of the personal information we hold about you at any time. If any information is inaccurate or out of date, you can request a correction through your account settings or by contacting our support team. We will process correction requests within a reasonable timeframe.
Users who wish to permanently close their account may contact the cpm2 support team to request data deletion. Please note that certain transaction records may need to be retained for a specified period to meet legal and audit requirements, even after the account has been closed.
For any enquiries regarding this Privacy Policy, data access requests, information corrections, or data protection complaints, please contact the cpm2 support team by email at [email protected]. Further information is also available on our frequently asked questions for general enquiries.
Cpm2 reserves the right to update or modify this Privacy Policy at any time. Users will be notified of any significant changes via email or in-platform notification. Continued use of the platform after any policy update constitutes acceptance of the revised Privacy Policy. The effective date of the current version is always displayed at the top of this page.
Questions About Your Privacy?
The cpm2 support team is ready to assist with any enquiries about our Privacy Policy, data management, or account security. You can also check our FAQ page for quick answers.
Frequently Asked Questions Create Account